Shipping & Returns

Shipping & Returns information

Shipping Policy

Turnaround
All orders are shipped within 48 hours where reasonabley practical.

Carriers
We will use Royal Mail to deliver orders within the UK and for the intial part of the journey for overseas orders.

Order Tracking
If a tracking number is provided, we will update you with the tracking information.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must notify us as soon as is reasonably practical and return the item within 30 days of your purchase.

1. Please email us via the "contact us" page either here on the shop or the main website in the first instance to request a refund.
2. Mail your returned item to the return address on the orignal packaging. If this is no longer available then please request the return address in your initial e-mail
3. Include in your package a signed letter stating the reason for your return and the original receipt or invoice.

Return Exceptions
Some items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee
All items may be subject to a 10% restocking fee, at our discretion, you will be informed of this in response to your intial e-mail and this will be deducted from your refund if applicable. We also do not refund the original shipping and handling that you paid on the order if the refund is for anything other than goods which were not of the required quality.

Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
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